Sunday, November 18, 2012

Reflections on ES2007S Module


Pampered is the life we live in school

But when we step out, it ain’t as cool

Learning as we sit on a stool

We need to make employers drool

 

Active listening, non-verbal cues

Application letters and interviews

Ditch the black, try wearing blue

These are just the few

I have accomplished my aim; that is to learn about how I can send brilliant application letters and ace interviews. But, I have gotten more than I asked for. This course offers tips and techniques that beautify your words were courtesy and manner, equipping you with all that you need to maintain great relationships with your colleagues, bosses or employees. The course was well designed to tailor you to fit into the working world, so don’t rush to take this module in your first semester or even first year. Take it in your second last semester so that these survival tips remain fresh in you.

I was terribly afraid to take this course because the module review on modulereview.com mentioned the extremely heavy workload. It was NOT anything like that; the course is easy going except for the last few weeks when all your modules demand your attention like wailing babies. Nonetheless, if you follow the time plan set for the submission of your work, you would have sufficient time to do an excellent job. I spent lots of money cabbing to school because I was late, and reluctant to miss class. An advice for you: you will look forward to this class, so choose your timing wisely; or risk your allowance.

Dr Radhika is such a joy to work with. She has a motherly aura, and encourages each of us to speak and share our views without ever putting us down. Her comments are helpful, and insightful. She seems to enjoy listening to our views and discussing them, making us (especially me) feel important. I am glad I did this module with you Ma’am, and I will miss your lessons.

Of course there are some downsides to this module – it does not teach you everything. It gives you an overview of workplace communication including non-verbal cues, the art of persuasion, writing good emails, writing good application letters and acing interviews. Most of them are in the form of tips and advices. While these are very useful, I felt that a little more hands on would be great. Perhaps an interview assessment; or two application letter assessments – in one, we choose a job of our liking, and in the other, we choose a job outside our field so as to test how far we can stretch our resume. The most major downside, you will miss your friends and mentor.

Having said that, I want to thank each and every ES2007S classmate, and special thanks goes to Eyo, Joey, Valarie, Shiying, Dinesh and Uthpala who were my group mates.  I would also like to express my sincere appreciation to Dr Radhika for being my mentor. Vin, if you happen to read this, I am glad we made the switch of classes.

Shameem Khan
 

Wednesday, November 14, 2012

Reflections on Oral Presentation


For this assignment, we were tasked to present our ideas and solutions to address a problem to people with authority. My group mates and I had a difficult time choosing a problem to address because the problem should not be too large for us to research on in the short time we have. The way in which we narrowed down to the issue of the lack of suicide awareness was very interesting. It was World Suicide Prevention Day that our group met to decide on the topic. However, the fact that only one group member knew this, and wore yellow in conjunction with it, speaks volumes about the awareness level we have regarding suicide. So, lo and behold, we’ve got a problem here!

Each of us viewed this topic very differently. In fact, when we spoke to Dr. Radhika about our topic, [I think] she thought the solutions we have is to reduce suicide rates in NUS. Conversely, our solutions were to tackle the negative perceptions towards suicide and counselling so that people would be more open to talk about it, and thereby, would not consider suicide at all. Some of us viewed the solutions as one main solution branched out into various parts, while the others thought they were three separate solutions. We soon came to a consensus that the former view would be easier to understand and present. The fact that we had no major disagreements was amazing, making it easier for us all to work on the chosen topic.
Our group comprised of members from different countries, namely Singapore, India, and Sri Lanka. Nonetheless, we all managed to understand one another well, and sought to clarify our doubts politely if we had any. I felt the passion we had for this project, the belief in each of us that we have chosen an attention-grabbing topic to work on. The language has never been a barrier in our meetings; neither has the differences in culture. It’s like we have a common ground, on which we all connect.

To Shiying, Dinesh and Uthpala, working with you people has been a wonderful experience for me.
 

Shameem Khan

 

Tuesday, October 9, 2012

Effective Intercultural Communication


Culture not only constitutes language, food, clothes, and tradition, but it also includes common shared beliefs, ways of thinking, and worldview. With all the racial harmony programmes back in school, I know the food, clothes and traditions of other culture, but I dare not claim that I have understood them. To understand culture, we need to go deeper than what is on the surface.  
To complicate things further, sub-cultures may exist within communities, and even families.  For example, there is a touch-and-kiss culture within my family, so limited to my family that even my cousins rarely practise it. We have to touch-and kiss when we kicked someone, accidentally or not, by touching the person, and kissing our fingers. This shows that we respect the other person.  My sisters and I do this very naturally, while some of my cousins have not even heard of it!
It is important to respect other cultures, especially in a multicultural country like Singapore.  I remember how an aunt of mine kept criticizing our family’s culture (e.g. the food we eat, and the way we dressed) when she recently got married into the family. This was unexpected of her since we belong to the same culture. Perhaps, she behaved this way because she came from another country.  Nonetheless, her comments made some of us very upset, leading to conflicts within the family.
We managed to solve most of the conflicts by explaining to her how our family ‘operates’. We also tried to take care of her likes and dislikes especially when it came to the issue of food.
I then realised that everyone values their culture, and feel that it is better than that of others. However, we should try to fit into the culture of the family (or company) we just joined. Along the way, we can slowly make changes if we feel that the other culture has room for improvement. People have always been resistant to revolutionary changes, but mild improvements are always welcomed. Hence, if we feel a need to change certain things about other cultures, we should do it positively, focusing on the benefits of our ideas instead of the disadvantages of the other culture.  
Respect matters.
Shameem :)

Monday, September 17, 2012

Appilaction Letter


Shameem D/O Ahamed Ali Khan
1232 PRH Rd, Singapore 123213
Contact:  9123 1231

September 17, 2012

The Human Resource Department
Gleneagles Hospital
6A Napier Road
Singapore 258500

Dear Sir/Ma’am,

Re: Application for Perfusionist Position

            I am writing in to express my interest in the position of the Perfusionist at your hospital.

            I am currently in pursuing a Bachelor of Science in Life Sciences at the National University of Singapore (NUS). My major has equipped me with the necessary knowledge and understanding of the human physiology and cardiopulmonary system that this job demands.

            My passion for Health Sciences led me into joining the St John’s Ambulance Brigade in my secondary school where I had an attachment with Changi General Hospital. As such, I had the opportunity to learn patient service and nursing skills. As the Welfare Representative in my college’s English Drama Club, I oversaw the safety of my peer during practices and camps. During my time at NUS, I was involved in planning an overseas cultural immersion programme which required me to pay attention to minute details. I feel that these experiences have deepened my passion for healthcare, and shaped me into a detail-oriented person.  

Working for a distinguished healthcare provider would be a prestigious start to my career.  I am confident that my education, experiences, and passion for healthcare make me apt for this position. I can be reached at the aforementioned email and mobile number. I look forward to hearing from your team soon.

Yours Sincerely,
 

(signature)                                                           
Shameem D/o Ahamed Ali Khan   

Sunday, September 16, 2012

Resume

Shameem D/O Ahamed Ali Khan
Address: Blk 123, PRH Rd, #12-03, Singapore 123123
Email : example@eggmail.com
Contact: 9123 4567
OBJECTIVE
A detail-oriented perfusionist in an organization where the highest standard of quality care and services is needed.
EDUCATION
 
August 2010 – Present
National University of Singapore
Bachelor of Science (Life Sciences)  (Expected May 2014)
2008 – 2009
Meridian Junior College
GCE ‘A’ Level
2004 – 2007
Pasir Ris Crest Secondary School
GCE ‘O’ Level
 







EXPERIENCES
December 2011 – Present
Plant Genomics and Molecular Development Laboratory (Undergraduate Research Opportunities Programme In Science – National University of Singapore)
Undergraduate Researcher
  -          Determined the involvement of FAD2/3 genes in fatty acids production in palm oil using Arabidopsis
May 2011 – July 2011

 
Baltic Shipping Pte. Ltd.
Administrative Staff
  -          Bookkeeping
  -          Making and receiving payments to and from clients
March 2010 – May 2010
Department of Statistics Singapore Call Centre Operator for Census of Population 2010
-          Collate data for Census 2010 via phone interview
-          Attended to queries of the participants
 
January 2010 – February  2010
TMC Academy
Administrative Staff
-          Established a new filing system for students’ profile
-          Data entry
December 2008
The Necessary Stage
Cultural Guide for Visiting Russian Actors
-          Planned a tour to allow cultural exposure
-          Arranged house visit for local immersion

 






















ACTIVITIES
May 2012
National University of Singapore
-          NUS Muslim Society Cultural Immersion Trip Planning Committee
2008 – 2009
Meridian Junior College
-          Class National Education Representative
-          English Drama Club Welfare Representative

 

Thursday, August 30, 2012

Resolving Interpersonal Conflicts

I have never had a conflict with my parents until quite recently. I had asked their permission to do something, but they rejected my request. As a ‘grown’ adult, I became upset with them because I requested their permission to do something I believe is (not only was) correct.

It began with me sending a well-crafted SMS to both my parents to request their permission to do something. The first reply was a casual one stating that I was not allowed to do what I wanted to. I chose not to reply. The next SMS that came from them was a convincing one stating the reasons why they feel I should not do what I wanted to. It was this second SMS that made me very disappointed. I decided I would not reply because I might get rude, and because I did not know what to say to convince them. Hence, I did not reply to any further SMS that were sent to me.
I chose not to reply to the point I began ignoring and avoiding them.          

Which is worse - silence or a rude response?                  
The tension between us escalated till my mother could not take it any further, and vented her frustration on me. Things actually got better when we talked to one another face to face.
Reflecting on the situation, it dawned upon me that silence is a very powerful tool of communication. Silence is actually dangerous in times of conflict. When one or both parties involved in a conflict chooses to remain silent, the other party can interpret this silence in many ways. These interpretations are often negative because of the tension between them, and this only worsens the situation.
Now I feel that instead of getting upset with the rejection for a long time, I should have kept my emotions aside and thought of a rebuttal for each reason they had for rejecting my request. Perhaps, I could have gotten what I asked for. Alas, I am still waiting.
In conclusion, I feel that in situations of conflict, parties involved should separate themselves until they calm down before coming together to discuss a solution for their problems. It is crucial to note that the best way out of conflicts is to speak non-hurtful words with a calm mind. Speaking whilst one is angry and remaining silent will only worsen the situation. It is only good to speak without the emotions running high.
With that, I leave you with a quote to ponder over.

Prophet Muhammad (peace be upon him) said, "The strong is not the one who overcomes the people by his strength, but the strong is the one who controls himself while in anger."

-          Narrated Abu Huraira, r.a
Shameem Khan 

Sunday, August 26, 2012

Why are effective communication skills important for me?


All the world’s a stage.  And all the men and women merely players. And only the best of them accomplish.

The first two lines written by Shakespeare contain great truth. With that, I believe that the only best players will excel.  There are various aspects of a person that can make them the best player, one of which is – undoubtedly – effective communication skills.  

Effective communications skills will give me an edge over fellow candidates when I apply for a job. I am personally put off by people who are not able to convey their thoughts and opinions gracefully. I also feel that employers look at one’s ability to convey their ideas effectively when considering a candidate. However, the need for effective communication skills does not stop at the job interview.

In the working world, professionalism and the ability to communicate ideas are very closely related. A brilliant idea would be wasted if it is not well presented. Effective communications skills make the delivery of the ideas more graceful. Effective communication also adds grace to the way we deal with those who disagree with us, a common issue in the working world. When dealing with such situations, we should try to get our point across as gracefully as possible to avoid further complications or ill feelings.

Communication also plays a huge part in our personal and social lives. I sincerely feel that people will develop love and respect for those who are kind with their words and actions. Be they our family, friends, relatives or enemies, they will all begin to soften and love you for communicating so beautifully. Even if they do not understand the words  you speak, or the language you write, they would surely understand your nonverbal cues, for these cues are international.

Effective communication skills are therefore essential for me because I want to be the best. The best that I can be.

“It is very small in size, but it can cause so much havoc, and it can cause so much damage more than any other organ of the body,”Mufti Ismail ibn Musa Menk mentioned this with regards to the tongue in one of his videos. He puts it beautifully that the tongue is a gift, and should be used as a gift. That effective communication skills are important, cannot be justly emphasized.
Shameem Khan
The link to the video mentioned: http://www.youtube.com/watch?v=69XTD46v4qU